At ChakkiFarm, we value customer satisfaction and aim to provide a hassle-free return and exchange experience. Please read our policy carefully before making a request.

Returns
You can request a return within 7 days of receiving your order.
The item must be in its original condition (unused, unworn, with tags, and in its original packaging).
A valid receipt or proof of purchase is required for all returns.
To initiate a return, please email us at order@chakkifarm.com If approved, we will provide a return shipping label along with instructions. Items returned without prior approval will not be accepted.

Order Cancellation & Refund Policy

If an order is canceled within 1 hour of placement, the payment will be fully refunded.

Damaged or Incorrect Products
Please inspect your order upon delivery.
If you receive a damaged, defective, or incorrect item, contact us immediately so we can resolve the issue.
Non-Returnable Items
Certain items cannot be returned, including:

Perishable goods (such as food and plants).
Custom-made or personalized products.
Personal care items (such as beauty or hygiene products).
Hazardous materials, flammable liquids, or gases.
Sale items and gift cards are non-refundable.
If you have questions about a specific item’s eligibility for return, please contact us.

Exchanges
If you need a different product, the quickest way is to return your item first.
Once your return is approved, you can place a new order separately.
Refund Process
We will notify you once your return is received and inspected.
If approved, the refund will be processed to your original payment method.
Please allow some time for your bank or credit card provider to process and reflect the refund.
For further assistance, feel free to contact us at order@chakkifarm.com.